Frequently Asked Questions
BASIC HANDLING SKILLS TRAINING AND ASSESSMENTS
I don't have a bike for my basic handling course, do I need one?
- You do not need to provide a bike, we include our bike in the cost of the course, we also have helmets and gloves available for you to use.
What if I don't have a car licence for ID?
- You will need to provide some form of photo ID. You can bring a passport, KiwiAccess card etc.
If you have no photo ID contact us and we can advise on acceptable alternative forms of ID.
What do I wear?
- You must wear sturdy shoes (boots, gumboots or sneakers are fine).
- Your arms and legs must be covered
- refer to the BHS section on our site HERE
Do I have to wear gloves on an Assessment?
Do I have to wear full motorcycle gear on the basic handling skills test?
No – see the BHS page for clothing requirements
Can I wear an open faced helmet on restricted and full licence assessments or during on the road training?
Yes. However we recommend full face helmets are worn. If you ride with an open face helmet it must be an Approved Safety Helmet. The only way to be sure of this is to have the approval sticker or label clearly visible. They are usually on the back of the helmet or stitched on a label on the chin strap.
Can I use my own communications equipment?
We use Cardo Packtalk units which we supply for you. Please remove all other types of communication equipment from your helmet. If you have ear buds or speakers with a standard 3.5mm jackplug please feel free to bring these along. We will have earbuds available for you.
What happens with my motorcycle theory test?
Once you have your Basic Handling Skills certificate you can go to a licensing agent (e.g. AA or VTNZ) to sit your motorcycle theory test.
You will have to :
Take approved identification
Fill out a driving licence application form (DL1)
Take an eyesight test
Have your photograph taken
How can I practice my theory test?
Can I get a motorcycle licence if I have a medical condition?
If you are unsure if any medical condition might affect the safety of yourself of other road users you should call Waka Kotahi (NZTA) Medical branch to check before you start the licensing process. The number to call is 0800 822 422 and select the medical option.
What happens if I failed an assessment, but believe that I should have passed?
Complete the form at this link and email to firstname.lastname@example.org
Standard Terms and Conditions
Reservations & Payment
Payment is due on or before commencement of your training course. Cash payments can be taken prior to commencement of your training but please note we do not have Eftpos facilities at our training ground. Internet Bank transfers are acceptable. The payment must be received before the day of your training in order for any certificate to be issued on the day.
Cancellations & Refunds
We recognise that circumstances occasionally arise that require you to change your arrangements. If you can give us at least 48 hours notice prior to commencement of your course we are happy to refund in full any fees paid to us in advance of your course. Payments made with a Visa/Mastercard credit or debit card may only be refunded to the original card used to secure the booking. If you cannot provide us with 48 hours notice the full amount of your course fees are liable to forfeit. The training fees will be forfeited by the Customer under the following circumstances:
Failure by the Customer to attend the course for any reason (excluding prior notice in accordance with the above cancellation policy)
Failure by the Customer to present the necessary documentation at the time of the course.
Customer is not in possession of suitable protective clothing for motorcycle safety. See relevant pages of this site for details.
During your course, if you decide not to continue with your training, then no refund of the course cost is given.
Note: We are not responsible for your non-attendance on the course, regardless of the reason. This includes (but is not limited to) illness, transportation problems, work commitments, family crisis or inadequate planning. Whether you have pre-paid for your course or we have given you the option to pay by cash on the day, you have entered into a contract with us and we will enforce our cancellation policy. The Instructor retains the right to withdraw the Customer from the intended course or practical test if the Instructor believes that the required standards of safety and control will not or have not been achieved. Where applicable an alternative course may be substituted to enable the Customer to acquire the necessary level of competence.
Training takes place rain or shine. Lessons may be rescheduled when severe conditions warrant.
You are responsible for always acting in accordance with the directions and advice given to you by your Instructor during your training. You are also responsible for making sure that you are adequately dressed and protected for motorcycle riding. You are obliged to inform us of any physical condition or otherwise that could adversely affect safety or training. Dangerous riding and inappropriate speeding will not be tolerated. You will accept full responsibility for your actions. Revs Motorcycle Training will not be accountable for any accident or incident that may occur during the training. You must operate your motorcycle according to current legislation when riding on public roads. The Instructor has the right to halt or suspend training of a customer if he/she believes the Customer is incapacitated in any way through fatigue, drink or drugs, or fails to comply with instructions or safety standards.
Property and Equipment
On selected courses, we will supply the training motorcycle. In the event that a Customer chooses to use their own machine for training purposes, it must be in roadworthy condition and comply with all current regulations and legislation, and if necessary display the current regulation “L” plates. We reserve the right to refuse to train a Customer on their own machine if we deem the machine to be unsuitable for training purposes. We accept no responsibility for any loss or damage, for any reason, to any Customer’s personal property. Any damage caused to a Customer’s own motorcycle whilst being used for training purposes is the responsibility of the Customer. All equipment loaned free of charge or hired to the Customer must be treated with care and respect. If damage or loss is caused by wilful neglect or misuse then a charge of not more than the loss incurred by us will be made to the Customer.
Safety and responsibilities.
Motorcycle riding, by its very nature, involves a degree of risk. In booking a course or a lesson, the Customer must accept these attendant risks and hazards.
Although every effort is made to ensure your safety during your course you must realistically accept that there is a possibility that an accident may occur that causes injury to you. Unless shown to be deliberately negligent, your Instructor and / or Revs Motorcycle Training is NOT liable for any expenses, loss, damage or injury incurred by you as a result of any incident that may occur.
When you book with us, you are deemed to accept the above terms and conditions.
Revs Motorcycle Training Limited considers the protection of privacy to be of utmost importance. We are committed to providing you with a personalised service that meets your requirements in a way that safeguards your privacy and complies with the Privacy Act 2020. We appreciate the trust you have placed in us.
This policy explains how we may collect information about you and use it in order to satisfy your particular requirements. It outlines some of the security measures that we take in order to protect your privacy and gives certain assurances on things that we will not do.
We encourage you to review this page on a regular basis. We may change these terms at any time.
Collection of information
We may collect personal information from you in a number of ways. This includes when you:
Agree to take a service from us. This may include your contact details, date of birth, payment method, bank details and your driving licence details to allow us to comply with the audit requirements and course provider requirements set down by NZTA.
Contact us with an enquiry, or in response to a communication from us, in which case this may tell us something about your preferences. We may also collect your personal information from you when it is given to us by The New Zealand Automobile Association Inc. Driving School from booking requests generated from their website or call centre. We will only use that personal information under authority from you or when you use our services.
Use of information
What we will do
We may use personal information about you for a number of purposes, including:
To collect, hold and use personal information for the purposes of providing our services to you;
Assisting to identify you when you telephone us to make an enquiry, so that we can avoid disclosing information to a person who is not authorised by you to receive it;
Administration and contact about services and products provided by us previously, now or in the future;
Providing your personal information to contractors who provide services on our behalf.
You can use the unsubscribe links at the bottom of any of our direct marketing email communications.
We may monitor and record your communications with us for validation, quality assurance and training purposes.
What we won't do
We will not:
Disclose your personal information (unless authorised to do so) except as mentioned in these terms.
Allow parties who are not Related Organisations to use your personal information, except as authorised.
Protection of information
Access to personal information
Principle 6 of The Privacy Act 2020 gives you the right to access and correct personal information held by us. Your information is held securely and will not be disclosed to any other person or organisation unless authorised by you or in accordance with Principle 11 if the purpose of gathering the information was for the purpose of disclosing it (e.g. to NZTA or MITO for audit and moderation purposes). To query or access any personal information we hold, please email us via the Contact Us page of our website.
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We may match your cookies information to what we know about you for analysis purposes. We can use such analysis to improve the functionality and your experience of the website.
If you do not want us to deploy cookies into your browser, you can set your browser to reject cookies, or to notify you when a website tries to put a cookie on your computer. However, rejecting cookies may affect your ability to use some of the products and/or services at our website.
Credit card details
In line with credit card data security standards, when you pay Revs Motorcycle Training Limited using a credit card on line, or by telephone your credit card information is not stored by us.
Many of the designs, pictures, logos, photographs and content of this website are owned by, or licensed to Revs Motorcycle Training Limited. They are protected by copyright, trademarks and other intellectual property rights. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this website without our written consent. You may however, save and print individual pages for your own personal use.
This Policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations. The Office of the Privacy Commissioner has further details of the New Zealand Privacy Act 2020 and how it protects personal information in New Zealand.